[Sticky] Enterprise Content Management
Enterprise Content Management is the practice of managing content (unstructured and semi-structured) for the purposes of saving, securing, managing, storing, controlling versions, leveraging and extracting, applying legal holds, and sharing. Enterprise Content Management is a sub-discipline of Information Management and should take direction on its' policies and practices from organizational information policies and practices.
While the terminology of Enterprise Content Management or simply ECM is in the common vernacular, the "Enterprise" word was originally used to differentiate between business systems and Web Content Management systems, which were often referred to as simply "Content Management" systems. The terminology has mostly shifted as Web Content Management systems and Enterprise Content Management systems have changed, placing Web Content Management under Content Management hierarchically and leaving the "Enterprise" term unnecessary. Changes have begun as many vendors have begun referring to their formerly Enterprise Content Management systems as simply "Content Management" systems. In this version of the InfoBOK we retain the usage of the more popular Enterprise Content Management but may in future revisions change the terminology.
- The elements to ECM: saving, securing, managing, storing, controlling versions, leveraging and extracting, applying legal holds, and sharing.
- Saving is creating new content or uploading new content into the ECM system.
- Storing is the act of analyzing business value of content and ensuring it is available in an appropriate amount of time to support the business (see "Storage")
- Controlling versions ensures that, for compliance or business requirement, multiple copies of a piece of content (as it is being edited over time) are available. Version control may include both major and minor revisions.
- Leveraging and extracting refers to the ongoing usage of the information for both traditional business usage and for usage in value extraction such as business analysis or Big Data.
- Applying legal holds refers to the act of securing a piece of information and preventing destruction or deletion (see "eDiscovery").
- Sharing refers to collaborative content usage whether internally within an organization or with external partners through the use of EFSS systems (see "EFSS")
Is it "fair use" to leverage these other definitions that are relatively widely accepted or does permission need to be attained? If so, does that affect the Creative Commons licensing and should these definitions be set aside in favor of a community developed new definition? Research is needed. Anyone have any additional information on this?